Service Request or Support: N/A
Issue Addressed: When attempting to cancel an Agency Web Order as the Agency Express 4 Admin user an “Agency Not Found” error is encountered. The order cancelation process calls the Get Orders for Foodbank web service which is returning a “P” in the Agency No. (e.g. 7779PA123) when the “P” should be omitted for AE4 (e.g. 7779A123).
Objects Affected:
Type ID Name
XMLPort 14012311 AE Get Orders for Foodbank
Resolution: Ceres was updated adding the following functionality.
Updated the AE Get Orders for Foodbank web service call to remove the “P” when returning the Agency No. to Agency Express 4.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article