Service Request or Support:
Issue addressed: When Appointment Consumption is set to non-blank on Agencies & Receivables Setup, entering a manual order will trigger the check appointment logic multiple times asking the user to consume a standing appointment. If the user says yes to an appointment consumption, it proceeds to ask if the next appointment should be consumed, etc.
Objects Affected:
Type ID Name
Table 36 Sales Header
This release does not present a change in system usage methodology.
Resolution: The check appointment logic in the Agency Header table (Table 36) was updated so that when Appointment Consumption is set to non-blank on Agencies & Receivables Setup, upon entering a manual order and the user confirming to consume a standing appointment, Ceres does not generate additional appointment consumption prompts.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article